.svg){kind=logo}
Privacy
Policy
Important Notice: Hafen International is a healthcare facilitation company based in Dubai. All medical services, treatments, and healthcare operations are provided by Hafenklinik Hamburg, our partner hospital in Germany. Hafen International facilitates patient coordination and management only.
Your Privacy Matters
At Hafen International, we are committed to protecting your privacy and ensuring the security of your personal information as we facilitate your medical journey to our partner healthcare providers.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name, date of birth, and contact information (email, phone, address)
- Medical history and health information
- Consultation requests and treatment preferences
- Payment and insurance information
Technical Information
When you visit our website, we automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- Device information and operating system
How We Use Your Information
Medical Services
To provide consultation, diagnosis, and treatment
Communication
To respond to inquiries and send appointment reminders
Legal Compliance
To meet medical and legal requirements
Medical Privacy & Confidentiality
Your medical information is protected by strict confidentiality standards and German privacy laws.
- All medical records are stored securely with restricted access
- Staff members are bound by confidentiality agreements
- Medical information is only shared with your explicit consent
- We comply with German medical privacy laws and GDPR requirements
Your Rights
Under GDPR and German privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing of your information
- Data portability
- Object to processing
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Hafenklinik Hamburg
Herrengraben 30–31
20459 Hamburg, Germany