Our comprehensive patient support services ensure you receive complete care, guidance, and assistance throughout your entire journey with Hafenklinik Hamburg.

Medical Support Hotline

Access to medical professionals for questions, concerns, or situations during your recovery.

Virtual Consultations

Video appointments with your surgical team for follow-up care, especially convenient for international patients.

Medication Management

Comprehensive medication coordination including prescriptions, refills, and guidance for optimal recovery.

Complication Support

Immediate assessment and treatment of any post-operative complications with rapid intervention protocols.

Always Available

Multiple Contact Channels

Support Hotline

Available during business hours for medical concerns

+971 55 359 5563

Email Support

Response within 24 hours for non-urgent inquiries

Live Chat

Instant messaging with our support team

Expert Team

Dedicated Specialists

Patient Coordinators

Dedicated coordinators who manage your entire journey from initial consultation to complete recovery, ensuring seamless communication and personalized care.

Concierge Services

Premium support team handling travel arrangements, accommodation, dining reservations, and special requests to make your stay comfortable and stress-free.

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International Patient Team

Multilingual specialists experienced in assisting international patients with cultural sensitivity and understanding of unique needs.

Support Counselors

Professional counselors providing emotional support and guidance throughout your surgical journey and recovery process.